Connected Communications. Intelligent Solutions.

The hosted phone system with AI built in.

Allied Voiceworks unifies voice, messaging, collaboration, contact center and artificial intelligence in one professionally managed platform, so every call is captured, transcribed, summarized and connected to your CRM.

VoiceCollaborationCloudAI-Powered
✔ Authorized Zultys Dealer · Boerne, San Antonio & the Texas Hill Country →
Illustration of an IP desk phone and the Allied Voiceworks mobile app showing a live call, AI transcript and AI summary
✔ Authorized Zultys Dealer

Authorized Zultys Dealer serving Boerne, San Antonio and the Texas Hill Country. Zultys MX cloud, on-premise and hybrid phone systems, sold, installed and supported locally.

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Every Call, Put to Work

From "hello" to CRM, automatically

Enabled calls are transcribed, summarized and logged so your team can follow up fast, without taking notes.

LIVE CALL
Inbound · Sales Queue
AI TRANSCRIPT
"…I'd like to schedule a follow-up for next Tuesday and get pricing for two more lines."
AI SUMMARY → CRM
Follow-up requested. Customer interested in adding lines. Task created and call logged to the CRM record.
Illustration: a desk phone ringing in an empty office at 5:01 PM next to a pile of sticky notes
BeforeThe phone rings at 5:01 PM. The only record of the last call is a sticky note that says "call back?"
Illustration: an AI call summary with a task created and logged to the CRM
AfterEvery enabled call gets a transcript and an AI summary, with the follow-up task already logged to your CRM. The sticky notes can retire.
Platform Features

Everything your business needs to communicate, in one place

Enterprise-grade hosted voice with AI on every conversation, delivered and supported by a local team.

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Full AI Integration

Business AI and AI agent capabilities work alongside your team to automate follow-ups and keep every conversation working for you.

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Call Transcription

Enabled calls are converted to searchable text automatically, so nothing said on a call gets lost.

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AI Call Summaries

Concise summaries of every conversation help with review, coaching and fast, accurate follow-up.

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CRM Integration

Click-to-dial, call activity logged to CRM records, CRM-based routing and automated follow-up tasks.

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Hosted Voice & UC

Auto attendants, call routing, desktop and mobile apps for iOS and Android, video meetings and business SMS.

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Trusted Caller ID

STIR/SHAKEN call authentication helps your outbound calls get through and avoid "Spam Likely" labels.

Call Center

A state-of-the-art contact center for the modern agent

Give agents and supervisors the tools to handle every customer interaction quickly, across every channel, with full visibility for management.

  • Agent and supervisor licenses with queues and skills-based routing
  • Real-time and historical reporting: answered and unanswered calls, talk time, hold time and pauses
  • Omnichannel: voice, email, SMS and chat in one agent workspace
  • Canned responses that save agents time on common replies
  • Call recording with AI transcription and summaries
  • Microsoft Teams integration available

Agents

One workspace for calls, email and messaging.

Supervisors

Live monitoring, queue visibility and reporting.

Omnichannel

Meet customers on the channel they prefer.

Analytics

Measure service levels and improve every week.

Fanvil V66 business IP phone
Hardware

Premium Fanvil IP phones, ready out of the box

Allied Voiceworks deploys Fanvil Pro business phones such as the Fanvil V66 Pro. Phones are auto-provisioned from the platform, so they arrive configured and ready to use.

7" HD color screenAdjustable 0°–40° "floating" display
HD audioG.722 and Opus codecs
Wi-Fi 6 & Bluetooth 5.4Dual-band 2.4G/5G connectivity
Dual Gigabit + PoE20 SIP lines, video call receive
Up to 116 DSS keysLine, BLF and speed dial
Antibacterial surfaceHandset and keypad

Prefer to work from anywhere? Mobile apps for iOS and Android and a desktop softphone are included options.

Zultys logo✔ Authorized Zultys Dealer

Zultys sells exclusively through authorized partners. Allied Voiceworks designs, installs, trains and supports Zultys systems for businesses across Boerne, San Antonio and the Texas Hill Country.

Two Platforms, One Local Partner

Prefer a Zultys phone system?

Alongside our hosted Allied Voiceworks platform, we offer Zultys MX unified communications, with the same software and user experience whether it runs in the cloud, on your premises or as a hybrid.

  • Cloud, on-premise, virtual or Hardware as a Service deployment
  • ZAC apps for desktop, web browser, iPhone and Android
  • Voice, SMS, chat, video conferencing and presence in one interface
  • AI transcription, closed captions, sentiment analysis and the Zultys AI Receptionist
  • Optional Zultys Integrated Contact Center for high-volume teams
  • Microsoft Teams, Outlook and Salesforce integrations

Explore Zultys Phone Systems

Beyond the Phone System

One partner for your whole technology stack

Besides our phone platform, Allied Voiceworks provides managed IT, network infrastructure, security, and life-safety and resident communication systems for senior living and healthcare.

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Managed IT & Hosting

Hosted servers, managed desktops and a 24x7 help desk.

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Infrastructure & Security

Network design, cabling, video surveillance and door access.

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Healthcare & Senior Living

Nurse call, wander management, RTLS and resident voice and internet. Learn more →

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How It Works

From discovery to go-live, we handle it

Professional implementation, training and project management, delivered by local experts.

Discovery

We review your voice, network, CRM and contact center needs.

Design & Configure

Users, numbers, routing, auto attendants, CRM integration and AI services are set up for you.

Install & Train

Fanvil phones are deployed, the system is fully tested, and your team is trained.

Support 24×7

Ongoing monitoring, help desk support and a defined service level agreement.

Why Allied Voiceworks

Local Experts. Enterprise Results.

Allied Voiceworks is a division of Allied Telecom, LLC, which has been helping organizations design, implement and support business communications for more than two decades.

22+Years in business communications
24x7Help desk support
2Phone platforms: Allied hosted & Zultys
1Local, accountable partner

Local support

Sales, engineering and support based in Boerne, Texas, serving the San Antonio area and beyond.

24×7 help desk

Around-the-clock technical support, with issues escalated and managed through to resolution.

Predictable costs

Simple monthly pricing for your platform, licensing and support.

Hosted voiceAI call transcriptionAI call summariesCRM integrationContact centerMicrosoft Teams integrationBusiness SMSFanvil IP phonesSTIR/SHAKEN trusted caller IDZultys MX phone systemsManaged ITNetwork & cablingVideo surveillanceDoor access controlNurse call & resident safety
Brochures

Download the brochure for your business

Two-page PDFs you can save, print or share with your team.

Business Phone & AI brochure cover
For offices, service companies and growing teams

Business Phone & AI

Hosted voice with AI transcription and call summaries, CRM integration, contact center, Teams, business SMS and Fanvil IP phones.

Healthcare & Senior Living brochure cover
For senior living communities and care providers

Healthcare & Senior Living

Wired and wireless nurse call, staff messaging, RTLS, wander and fall safety, resident safety systems, and resident voice and internet.

Managed IT & Security brochure cover
For organizations that want IT handled

Managed IT & Security

Managed services, network infrastructure, video surveillance, smart video analytics and door access control.

All Brochures

Latest News

Business phone & AI news

Our take on what's changing in VoIP, contact center and AI telephony.

All News

Contact

Let's build your communications platform

Tell us about your business and we'll put together a custom quote.

Allied Voiceworks

A division of Allied Telecom, LLC

Ryan O. Freeman, President

Office: 830-388-7535
Cell: 210-875-9477
Email: ryan@alliedvoiceworks.com

Boerne, Texas 78006

Connected Communications. Intelligent Solutions.